Medical Guardian has won awards, accolades, and praise across the board for its cutting edge medical alert systems. Due to years of research, Medical Guardian is able to provide advanced systems for more accurate detection and faster results. Plus, its award-winning monitoring centers are numbered among the few that hold the coveted TMA Five Star Diamond certification. Medical Guardian also has automatic monthly tests and a rate lock guarantee.
Medical Guardian has possibly the most impressive monitoring centers in the country. While many of the competitors are good, Medical Guardian’s have the highest ratings and solid certifications to prove their worth. Certifications include:
While most people don’t know what these certifications mean, suffice it to say that they are a huge deal. Medical Guardian is one of the very few medical alert services that is able to claim these high rankings.
One thing we have to say about Medical Guardian’s product offerings is that it can get very confusing with all the options available. So before you make your decision, be sure you have the time to sift through all the various plans and features available.
Medical Guardian has received a lot of praise for its various features. While several have lauded the system for having the furthest reaching range, we didn’t see any massive difference. In fact, most medical alert systems we reviewed matched the 1300-ft range of the Medical Guardian systems.
Where Medical Guardian does stand out is in response speed and advanced technology. The Active Guardian has GPS tracking like many on-the-go medical alert systems. But this one is also WiFi-enabled, which means it can provide more accurate data and faster. Additionally, the medical system itself has an automatic tester. So each month Medical Guardian will automatically test your system to ensure it is in working order. This is a tremendous feature, especially for seniors who are not tech-savvy and may not think or know how to test their devices on their own.
We are also impressed with the activity monitoring tools Medical Guardian offers with the Family Guardian plan. But possibly the greatest feature of all is the voice-activated help button. Many seniors fall victim to sudden attacks that render them unable to press a button for various reasons. The voice-activated wall button allows you to call out, signaling the system to get in touch with medical assistance immediately. While the two-way clear communication system on the base unit and pendant is convenient, having a voice-activation option is next-level security.
Medical Guardian’s medical alert system can be installed in just a few minutes. After unboxing your device, you’ll need to plug it into an outlet that isn’t controlled by a light switch or an on/off switch. If you have opted for the landline model, you’ll also need to hook it up to your phone line by plugging the phone cord into the Medical Guardian unit.
After that, you’ll test out your system by pressing the emergency call button and informing the monitoring attendant that you are registering your system for the first time. Medical Guardian also has an installation video that will walk you through the entire installation process from start to finish.
| Classic | Home | Mini | |
| Price per day for annual plan | $0.97 | $1.13 | $1.29 |
| Two-way communication | Yes | Yes | Yes |
| Type of device | Bracelet or pendant | Bracelet or pendant | Pendant |
| Range | Up to 1300 ft | Up to 600 ft | Unlimited |
| Battery life | Plugged in unit | Plugged in unit | 5 days |
| Fall detection | Optional | Optional | Optional |
| GPS tracking | N/A | N/A | Yes |
| Mobile | Active | Freedom | |
| Price per day for annual plan | $1.35 | $1.20 | $1.45 |
| Two-way communication | Yes | Yes | Yes |
| Type of device | Pendant or wristwatch | Pendant | Wristwatch |
| Range | Unlimited | Unlimited | Unlimited |
| Battery life | 1 days | 5 days | 2 days |
| Fall detection | Optional | Optional | No |
| GPS tracking | Yes | Yes | Yes |
As mentioned, shopping with Medical Guardian can be extremely overwhelming if you aren’t familiar with the medical alert systems and features. Our advice is to take things slowly, learn about the various plans and options, and then compare the prices and features available with other competitors you are interested in.
Medical Guardian has no long-term contracts, and you can cancel your subscription at any time for a pro-rata refund, which is more than we can say for most other medical alert systems. You will get replacement batteries free, and you can opt for the $7 protection plan by way of a warranty. Medical Guardian also runs frequent promotions. For example, at the time of this writing, there was a holiday sale offering a free month of service, free shipping, no activation fees, and a free lockbox.
You don’t need a separate monitoring plan for spouses, but you will pay an extra $2 per additional device when you order them together. Compared to other systems, this is about average. Shipping does cost $12.50, but like most companies, Medical Guardian ships free for annual or semi-annual plans.
Medical Guardian has phone and email support for technical questions. There is also a live chat customer support option. These can be reached during extended business hours (generally 9 am-8 pm Monday-Friday). This is not the medical emergency monitoring service. That is available 24/7/365.
By the way, while the options can be overwhelming, Medical Guardian does have a convenient risk assessment test that you can take in two minutes to see if you are covered in case of a fall or other emergency situation.
Medical Guardian is breaking ground with its advanced technology medical alert systems on many levels. The cutting edge technology ensures a greater level of accuracy and speed, two important components when dealing with emergency response systems. The various systems are available with all the right features, including GPS monitoring, cellular-based systems, and enhanced fall detection. And while it’s not essential, Medical Guardian has even tackled the seniors’ stigma by creating attractive and stylish wearable devices (available in three colors). With flexible plans, plenty of options, and state of the art technology, Medical Guardian is definitely a top contender in the medical alert systems industry.
Medical Guardian’s mission statement is empowering its customers to live a life without limits. From an additional level of reassurance with fall detection devices, to advanced GSP technology to ensure that you can always be found, Medical Guardian medical alert devices are equipped with cutting edge technologies to allow seniors and those with health issues the ability to safely and confidently move about their world with ease. Since 2005, Medical Guardian has been building its enterprise based on five core values: customers above all else, innovation as motivation, building meaningful relationships, passion for purpose, and excellence in results. With more than 200,000 satisfied customers to date, it’s pretty obvious that Medical Guardian is succeeding in those goals. From best-in-class customer service to around the clock protection and award-winning monitoring centers, Medical Guardian stands out for quality across the board.
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